Returns
- Contact us via email (care@fommy.com) or Live Chat if you wish to return an item from your order.
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Mail your return to 7250 West 43rd Street, Suite F1, Houston, TX 77092. Please mail the item in original packaging. Boxes, manuals, etc must be intact.
- We recommend customers to use a traceable system for sending us their return package. We will not be responsible for any delay or loss of package in transit.
- Defective or damaged merchandise can be replaced within 60 days from date of purchase. All such products will be examined by our technical team, and if found to be broken/defective, will be replaced.
- The exchanged/replaced product will be shipped FREE through Standard Shipping mode.
- Moftware has a 60 day refund policy for all orders from the date of purchase.
- Original shipping charges are non-refundable.